ccw

I am writing to voice my discontent on your shipping delay.

I placed an order for the ASUS main board, P8B WS, on 12-7-2011.

Your staff promised the board will be arriving in two weeks, and the latest arrival date would be on 30-7-2011.
Basing on the given date, I planned my computer accordingly, all the other components are already there after two weeks.
The only thing left is the board ordered from you.

But until NOW I have got no message about the shipment, your showroom staff continued to tell me he had been pushing for it, but not even a tentative arrival date he can tell.

Today it is 10-8-2011 for me to send this message, I have waited almost a month for the order, and I cannot wait endlessly and without any idea on date of arrival.

Your delay is seriously holding my plan for building my computer, and it takes another two weeks for me to place a new order for a new shipment for the mainboard via other vendor.

You should NOT make any promise if you are not sure you can fulfill it, otherwise it has no difference from cheating your customers. If I know in advance it takes that long for the shipment, I would have not placed this order via you.

I will forward this case to Consumer Council if I cannot see a satisfactory reply.



[ 本帖最後由 ccw 於 2011-8-10 09:51 編輯 ]

DICKXDV

引用:

原帖由 ccw 於 2011-8-10 09:47 發表
I am writing to voice my discontent on your shipping delay.

I placed an order for the ASUS main board, P8B WS, on 12-7-2011.

Your staff promised the board will be arriving in two weeks, and the late ...

仲未到???

ccw

引用:

原帖由 DICKXDV 於 2011-8-10 09:50 發表


仲未到???

Yes the F.

Aware

my friend is working in consumer council, need any help?

ccw

引用:

原帖由 Aware 於 2011-8-10 09:51 發表
my friend is working in consumer council, need any help?

Soon

This is the last resort, it is the seller who drives me to do this.

qcmadness

lctang

Taobao 都無咁嬲

ccw

引用:

原帖由 lctang 於 2011-8-10 10:48 發表
Taobao 都無咁嬲

If I knew, I would have told my friend to take it when he returned Hong Kong from US on 2-7-2011...........

The shopkeeper of the showroom gave me an option of cancelling the order on last Friday, wtf, so my waiting for three weeks has become shit?
If you cannot make it, tell me right the f___ after two weeks after 12-7-2011 instead of making me wait longer.

[ 本帖最後由 ccw 於 2011-8-10 10:57 編輯 ]

dom

Linke ??

ccw

引用:

原帖由 dom 於 2011-8-10 11:08 發表
Linke ??

Yes.

ccw

They call me at noon for the refund again.........f___, that is not a f___ing option.

What a f___ing point for them to make me wait 23 days and then refund me.

They also said "I never confirm or assure you for when the board would arrive, it was just a claim and this is not marked on the purchase order"
Then you are free from this my men,  the damn words of 14 days and arriving by 30-7.

[ 本帖最後由 ccw 於 2011-8-10 14:28 編輯 ]

DICKXDV

引用:

原帖由 ccw 於 2011-8-10 14:07 發表
They call me again at noon for the refund again.........f___, that is not a f___ing option.

What a f___ing point for them to make me wait 23 days and then refund me.

They also said "I never confirm  ...

禁差ga

ccw

引用:

原帖由 DICKXDV 於 2011-8-10 14:26 發表


禁差ga

I send them the message just to warn them and put more stress, it is understandable that they are not a large disty.......simply a small shop helping customers to order and ship; if it was Synnex or Hornington, I will not hesitate to seek help from Consumer Council.

I am not cancelling the order as other means will just take another two f___ing weeks, then my computer NEED NOT TO BE ASSEMBLED. They thought that it was the $200 I am mad with, and the shopkeeper kept repeating that he offered me a refund last Friday, how funny, so you think I am suddenly asking a refund now but not on last Friday? That was already 5-8, 10 days later than what you promised and you thought refunding will just solve it?

Anyway, their attitude is very disappointing, wishing to end this just by cancelling my order, caring nothing for how long I have been waiting for and my loss due to their delay. I don't need to rush for a Pretty Box SSD that cost me an extra $100, a Seasonic PSU without a Xander label, a less expensive CPU and probably RAM is even cheaper now and the most important point is, less and less time I can set the server and learn what planned on my own.
All the f___ing things are there just to trap dust.

I WILL NOT suggest you buy anything from them in case you need them available in a certain period as you will NEVER EVEN KNOW WHEN it will arrive, they promise you shit.

Finally they said that the delay is because their staff for shipping is now on leave.......what an excuse, a staff on leave is holding the flow of the whole company? You dare tell me that as an explanation.

Anyway, yet another week, if I don't receive anything message by the end of this week, I will let them know who they are f___ing with.

ccw

DLNMCFH,
I don't know I have such an option here.
http://cgi.ebay.com.hk/ASUS-P8B- ... hash=item2c5d191eba

And I have wasted a month waiting for those f___ers.

pending as USPS is potentially taking a month for delivery as per many comments.......if they can use UPS or DHL things are much more easier.

[ 本帖最後由 ccw 於 2011-8-11 11:42 編輯 ]

ccw

OK, all f__ed up.
Linke said that their supplier cannot get the board from ASUS(How non-sense? How come all the others can? Newegg, SuperBiiz, many on eBays.....)
They suggested me to cancel order as the likelihood they can get me one is very LOW, nice job wasting me a month waiting...............

I do not suggest you order anything from Linke unless you can stand a delay of months.